This Privacy Policy describes how Learn Live Local ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit learnlivelocal.com, register for an event, or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether you are an event attendee, a homeowner browsing event listings, a professional host, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Information You Provide Directly
Information you directly submit through our Services may include:
- Basic contact details — your name, phone number, and email address.
- Event registration information — your name, email address, phone number, and zip code when you register for a Learn Live Local event through our on-site registration forms.
- Host or professional inquiry information — your name, email address, phone number, and professional details if you inquire about hosting events through our platform.
- Customer support information — any information you include in communications with us, such as when sending a message through our contact form.
Some features may require you to provide certain information. You may choose not to provide it, but doing so may prevent you from using those features, including event registration.
Information We Collect Automatically
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, your network connection, your IP address, and other details regarding your interaction with the Services.
We use analytics tools — including Google Analytics and Meta Pixel — to understand how visitors interact with the Site. These tools may collect information about your browsing behavior, pages visited, time spent on each page, and how you arrived at the Site. This information is used in aggregate to improve our Services and measure the effectiveness of our marketing.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:
- Companies who support our Site, such as our web hosting provider.
- Email marketing platforms we use to send event announcements and updates (if you have opted in to receive communications from us).
- Analytics providers such as Google and Meta who help us understand Site interactions.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for any third party's policies or practices.
How We Use Your Personal Information
- Event Registration and Coordination. We use your information to register you for events, send confirmations and reminders, and coordinate with the event host on your behalf.
- Marketing and Communications. We may send information about upcoming events and educational opportunities. You may opt out at any time using the unsubscribe link in any email.
- Analytics and Platform Improvement. We use Usage Data to analyze how visitors use the Site so we can improve the experience and our Services.
- Advertising. We may use tools such as Meta Pixel to measure advertising effectiveness and show relevant ads to people who have visited our Site. You may opt out by adjusting your ad preferences on the relevant platforms.
- Security and Fraud Prevention. We use personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You. We use your information to respond to inquiries, provide customer support, and maintain our relationship with you.
Cookies
Like many websites, we use Cookies on our Site to power and improve the Services, remember your preferences, and run analytics. We also permit third-party service providers — including Google and Meta — to use Cookies on our Site to help measure and improve our Services.
Most browsers automatically accept Cookies by default, but you can choose to remove or reject them through your browser controls. Removing or blocking Cookies can negatively impact your experience and may cause some features to work incorrectly or become unavailable. Blocking Cookies may not completely prevent how we share information with analytics partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- With event hosts and speakers — when you register for an event, we share your registration information (name, phone, email) with the vetted professional hosting that event solely for coordination purposes.
- With vendors and service providers — who perform services on our behalf, such as web hosting, email delivery, and analytics.
- With analytics and advertising partners — such as Google and Meta, in accordance with their own privacy policies.
- When you direct or consent — such as through your use of social media integrations.
- For legal and compliance purposes — to comply with applicable legal obligations, respond to subpoenas or similar legal requests, or enforce our terms of service.
- In connection with a business transaction — such as a merger or sale of assets. In such cases, we will notify you before your information is transferred.
We do not sell your personal information to third parties for their own marketing or advertising purposes.
Third-Party Websites and Links
Our Site may contain links to websites operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites, and our inclusion of such links does not imply any endorsement of their content.
Children's Data
The Services are not intended for children under 13, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request its deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on factors such as whether we need the information to provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
- Right to Access / Know. You may request access to the personal information we hold about you and details about how we use and share it.
- Right to Delete. You may request that we delete personal information we maintain about you.
- Right to Correct. You may request that we correct inaccurate personal information.
- Right of Portability. You may request a copy of your personal information and, in certain circumstances, ask that we transfer it to a third party.
- Opt Out of Marketing. You may opt out of marketing emails at any time using the unsubscribe link in any email we send.
- Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent. Where we rely on consent to process your personal information, you may withdraw that consent at any time.
- Appeal. You may appeal our decision if we decline your request by replying directly to our denial.
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe, and in any case within the period required by applicable law.
Contact Us
For questions or concerns about this Privacy Policy or our data practices, please reach out: